2 Let me be the first to introduce you to DPD I m delighted you re interested in becoming an Owner Driver Franchisee (ODF) and I wanted to share with you just how important your role will be to DPD. As an ODF, you ll be delivering on behalf of our key retail customers, many of whom are well known high street and online brands. We ve experienced double digit growth in the last four years and we fully expect this to continue, which is where you come in. We need a team of self-motivated people like you who are interested in doing a great job but want to be their own boss. Whether it s operating a full franchise and maximising your earning potential, or as an ODF Lite with more flexibility to suit certain lifestyles, I m sure we ve got the right franchise opportunity for you.
And we ll give you all the support you need to operate your franchise, and comprehensive training so you don t have to worry about a thing. I know this is a key decision for you, so I wanted to assure you that being an ODF for the UK s favourite parcel company will bring you a good deal of job satisfaction and access to a great future. Dwain McDonald CEO DPDgroup UK. 4 As an ODF you ll be your own boss If you re looking for a full time owner operator business opportunity with low start up costs, then the Owner Driver Franchise (ODF) is for you.
As an ODF, you ll provide collection and delivery services to DPD, typically over five days per week with flexibility for you to choose the days that fit your lifestyle. We operate seven days a week, which means there are opportunities for you to increase your earnings further.
Five great reasons to become a DPD ODF You ll collect as well as deliver You ll generate revenue from both your collections and deliveries and be rewarded for both. Full training programme We won t just let you get on with it. We want you to be totally confident with the technology and our operations, so we ll give you full training and day to day support, allowing you to focus on maximising your earnings. Financial support while you re training We ll even support you financially whilst you re still learning. After all, we want you to be great at what you do from the start. Latest technology We ve invested in providing the latest technology to support you in planning and running your route.
You ll be guided to each and every stop by your handheld technology. Our award-winning Predict service provides customers with a one-hour delivery window, so every delivery you make will be accurately mapped for you using the same technology, making deliveries a whole lot easier. Payment as you go We ll pay you promptly every four weeks, leaving you to focus on your business. 5 6 There s a great future waiting for you as a DPD ODF Full uniform The DPD uniform, whilst having a great modern look, also caters for all weathers and all preferences with options from shorts to fleeces. Full package You can utilise your own vehicle, but if this is your first business venture, we can provide you with a full vehicle support package. This will include servicing and wear and tear, and you ll receive your own fuel card for your vehicle.
Future growth After 12 months, you can expand your business to take on additional routes. The opportunities are there for the taking. Long term contracts of up to 5 years We want to attract and retain the best ODFs, so we ll offer you a contract of up to 5 years.
What you ll be delivering You ll be delivering a wide range of products on behalf of many of the leading companies in the UK. Service breaks We ll support your with requests for service breaks; we ll just need you to give us sufficient notice. You ll be part of team DPD Your depot support team will be there for backup, plus you ll be included in regular social events.
And we ll reward you for your loyalty We ve got a great loyalty programme specifically for our ODFs, with cash and recognition for your key milestones. 7 And if you re interested. We ve got ODF 7.5t opportunities!
We ve also got ODF opportunities for operating a 7.5t vehicle. These vehicles typically collect and deliver to business locations, and you ll need a valid C1 licence and a current Driver Certificate of Professional Competence (DCPC) to operate this type of franchise.
Dpd Owner Driver For Mac Free
Earnings potential reflects the additional responsibility and effort required in running these larger vehicles. Or have you considered a future as an ODF Lite?!
We also have opportunities for you to operate your own business through our ODF Lite scheme. With a low cost entry point, ODF Lite is a fantastic opportunity for all ages and genders, with flexible working hours and volumes, and you ll have your own DPD branded vehicle which is easy to drive. Turn over to find out more about running an ODF Lite franchise. 9 2 Van s loaded and you re ready to go As a self employed ODF Lite driver you ll load your own van and organise your own day. This means you ll be fully in control and able to operate your route efficiently and effectively.
3 Your route is mapped out for you Our state-of-the-art journey planning systems guide you through your route to each and every delivery. It s the latest technology and really easy to use. 4 Making your deliveries Our customers love getting their parcels within their one hour delivery window. 10 What s great about being an ODF? Hear from some of our ODFs on what they enjoy most about their role. The company provides me with a fantastic lifestyle.
It is probably the best company that I have worked for. I love the work and how the company is run overall.
The business is going from strength to strength and I love it. Adrian Howell, long server After working in retail management for years, DPD provided me with the opportunity to take on a new challenge which I thoroughly enjoy and also find financially rewarding. I now have a much better work/home life balance.
Dpd Owner Driver For Mac
Buz Allibhai, 1.5 years service I have worked with DPD over the past 5 years because I get job satisfaction whilst also being well rewarded. So much so, I have convinced my wife to come on board as an ODF Lite. We are both looking forward to the even greater rewards from this.
Chris Milsom, 5 years service It s great money, but was really hard initially with a lot to learn, but once this had been completed I found it fabulous. I have a great relationship with the team at the depot, and I love being on the road. Lee Donnelly, new starter I m my own boss and I love the freedom of being on the road.
The company is great and rewards are good. Phil Dixon, long server Grow your business to k turnover in just 3 years We can show you how to grow your business to achieve a turnover of between 140k - 170k in just three years. It's dependent on you delivering a fantastic collection and delivery service, but totally achievable. YEAR 1 ODF or ODF Lite YEAR 2 Add a 2nd Route YEAR 3 Add a 3rd Route 11 We ll support you every step of the way We want our ODFs to be the best, and know that involves giving you full training and support every step of the way. That s why we ve created a five week training programme specifically for you and this role. Here is how your first five weeks will look. Week 1 Business Start Our On the Job Trainers (OJTs) guide you through your first week, covering everything you need to know to be successful as an ODF.
You ll have a fellow Franchisee share their experiences with you, and you ll also meet your depot team and be assigned a Shift Manager, who will be there as a mentor throughout your first five weeks. Week 2 Live and on the road! Your first week out on the road and, as you might be feeling a little nervous, we ll make sure your Franchise Mentor, Shift Manager and Depot Manager are there to support you. We ll start you with a small route and increase the number of deliveries as you get more confident. We will also support you financially so you don t miss out on any of your earnings potential.
Week 3 Confidence is growing You start the week with a quick review of how well you progressed during your first two weeks. Your training will continue with the introduction of new products and services that our customers use. With five days experience on the road behind you, your knowledge increases and you start to make changes that make you more efficient. You will start to feel more comfortable with procedures and your route and environment. We will make sure you don t take on too much too early and support you financially so there s no impact on your earnings whilst you re still learning! Week 4 You re nearly there!
We start again with a review of the previous week, to make sure you are on the right road to success. Things will be feeling more familiar now. Towards the end of the week, you should start to feel really confident in your new role.
Week 5 You re a collection and delivery expert You ll be close to your full potential. We ll start the week again with a further review with your Depot Manager. Remember we will be by your side supporting you all the time through your journey, getting you to a point where you can earn and meet your potential with your ODF franchise. Take your first step to running your own franchise Visit to download an application form.
No delivery: One neighbour offered to check his CCTV footage, which showed the driver leave his van and approach the house, but stop at the edge of the drive and leave with the parcel under his arm Instead, one neighbour offered to check his CCTV footage, which showed the driver leave his van and approach the house, but stop at the edge of the drive and leave with the parcel under his arm. Service engineer Mr Stocker claimed the driver could be seen using his GPS to register that he attended the address, but made no attempt to go up the drive and instead stole the phone.
766 shares He said: ‘I’m really, really annoyed at what the CCTV shows - I think it proves the courier stole the phone. It makes me so mad. I’ve never had anything stolen from me before, especially not so brazenly. ‘The driver clearly gets out of his van and comes over to my house but stops as he gets to the drive. He uses his device to do something and then leaves - without even attempting to knock. ‘I think he was logging that he had attending the address and using his GPS to show he was actually there.
However the footage clearly shows he made no attempt to see if anyone was in the house. Delivery: The driver pretended to drop off a new iPhone 6 (file picture) before stealing it instead ‘From the laid-back way he does it, I would guess it is not his first time and would not be surprised if he has stolen lots of items using this nasty trick. ‘I’m just really pleased I got hold of this footage as I hope this shows what he is up to and stops it happening to anyone else.’ Despite reporting the incident on January 29, Mr Stocker has been left without a phone as his supplier was unable to send another until DPD confirmed the last one had been stolen. After alerting DPD to the issue, Mr Stocker says he was informed that the delivery driver claimed the parcel was left with a 55-year-old neighbour, who was Asian. However Mr Stocker claims he has no neighbours that match this description and the tracking system stated it was left with a woman. He said: ‘I think he should be sacked on the spot for this. I’ve been left without a phone I was relying on receiving almost two weeks ago.
That’s a long time. ‘He clearly does not care about the effect his actions have on other people.’ A DPD spokesman said: ‘We deliver over 200 million parcels a year and incidents such as this are incredibly rare. DPD take the security of our customers’ parcels very seriously indeed and a full investigation is currently underway.’ The company added that is has been voted Britain’s favourite parcel delivery company three years running in separate customer satisfaction polls by Which? And Martin Lewis’s MoneySavingExpert.
'Chasing up another 'lost' parcel with Customer 'Services' today was like banging my head against a brick wall for an hour an a half to eventually get nowhere and have them rudely put the phone down on me telling me that they had given me enough of their time already - and yet they gave me no credible details of how the issue was to be resolved and did not call me back as promised - they were so dismissive and rude it is no wonder that they encourage customers annoyance with this absolutely useless and reliably unreliable awful company. One star rating is much to generous - DPD should be avoided as their system and management are the pits! 'I will never again buy from a company who use DPD - So Mobile UK, subsidiary of Carphone Warehouse and Dixon 's you will lose customers if you continue. Having waited in 3 days in a row for my delivery, being promised every day it was coming - it is no where to be found. Apparently it was last scanned on the first day and is now lost.
Now, before I can get a replacement I have to wait for them to investigate - well, considering the service so far, I'm not holding my breath. I can't get a refund and I am still sitting with a phone contract, so can't get another in the meantime. I am going to use this review on every site I an find.
'DPD let me down again today - delivery time given but no delivery and then after over an hour chasing I hear the parcel never left their depot but now it has been 'mislaid'!!! DPD have let me down on over 30% of the deliveries that I have had this year and I now will inform my suppliers that if they use DPD I will NOT buy from them.
I think this might be the only type of communication that DPD will understand as every other 'communication' to and from them seems pointless as there is little chance that it will be accurately addressed. DPD ARE CLEARLY IN CHAOS AND MELTDOWN IS IMMINENT AVOID BEING DRAGGED DOWN WITH THEM! 'WHAT A RUBBISH LYING COMPANY, THEY HAVE BEEN TRYING TO DELIVER THE PARCEL FOR THE LAST WEEK, HAVE NOT SUCCEEDED YET.
TIME SLOT GIVEN 12.30-1.30, THEN CHANGED TO 3.30-4.30, CALLED CUSTOMER SERVICES ON THREE OCCASIONS, THEY SAY IT HAS BEEN NOW DESIGNATED FOR DELIVERY WITHIN THE HOUR AT 5PM. CUSTOMER SERVICES PUT THE PHONE DOWN ON ME, I WAS NOT RUDE AT ALL, THEY COULD NOT EXPLAIN WHY THE DRIVER SAID HE COULD NOT GAIN ACCESS TO MY ROAD, ROAD WAS OPEN, BASICALLY A LOAD OF LIES. THE SAME THING HAPPENED LAST WEEK AT AN ALTERNATIVE DELIVERY ADDRESS.
YOU MIGHT AS WELL NOT HAVE ANYTHING DELIVERED BY DPD. ALWAYS ASK THE COMPANY WHO WILL DELIVER, IF IT IS DPD, AVOID AND ORDER FROM SOMEWHERE ELSE. WORST CUSTOMER SERVICE, OR THE LACK OF I HAVE HAD THE UNFORTUNATE EXPERIENCE TO HAVE BEEN INVOLVED WITH. IF ZERO STARS WERE AVAILABLE, THEN THEY WOULD BE WORTHY OF THAT. AVOID, AVOID, AVOID.
'Well blow me down fed up of waiting for my DPD delivery so i sorted out myself yesterday and cancelled my order. Phone rings today then straight away hangs up next hear a knock on my door but in space of 1min from my living room to front door the elusive delivery driver has disappeared and 5-10mins later a photo arrives of the vicinity of where i live sneaky ninja dpd maybe should of cancelled last week when it was meant to arrived wonderful customer service A. This is the email if you want to take further because phoning is a waste of time [email protected] or contact the CEO Dwain on [email protected]; or [email protected] which i did and sent some lovely emails from his PA Amy '. 'Mobile phone delivery scheduled for Monday - delivery to work.
DPD try to deliver early as they are in the area on Saturday. Nice idea, but obviously not the requested day. I get an email on Monday saying my request to have my delivery date moved to Tuesday has been accepted. This was news to me. I didn't make this request, which was worrying. Turns out it was an error at the distribution office. I'm assured the parcel will be delivered on Tuesday.
Hari-hari di jalan: football manager 2011 v11.3 for mac. I'm given the super useful time slot of 06:00 - 22:00. Since I don't work 16 hour shifts, as far as information goes, that offered zero help. Courier service can't be an easy job, but many complaints could be mitigated by making communications more clear and helpful. 'I have just been flashed and pipped at by a DPD driver on the M1 for driveling 50 miles per hour. In a 50mph zone!! I have my 8 month old child in the car.
Who ever the driver is wants to be ashamed and appalled that they have made someone feel so panicked and traumatised while being on the road. I hope DPD have a disciplinary procedures in place for those caught speeding and joepardising fellow drivers lives. Not to mention that he over took me in the 3rd lane while driving a heavy goods vehicle which is breaking the law. License plate YJ65 WGW. 17:57 M1 at 17:57 To clarify my husband is driving so I’m not just a typical ‘woman’ driver. And I have photo evdidnece should it be required. 'Let down and wasted another two days of my life AGAIN!!
But this review site won't let me. DPD service is so couldn't care less and unreliable and when you complain to Customer Services be prepared to totally waste an hour of your time and when you do get through to be insulted both verbally and intellectually. IF these people have any training then it must only be house training! As their conversations are apparently recorded they should easily be able to identify their many problems and appalling attitude IF THEY ARE THE SLIGHTEST INTERESTED! Start by sacking that woman who is on the pathetic recorded message you have to listen to when and if you get through.what often follows is pure hypocrisy!They are dishonest and disinterested they are rude and confrontational.DPD is just an awful company and should be avoided at all costs. No company this bad and with such an awful manner attitude and 'service' should be allowed to survive - Boycott them and suppliers - use a company more in line with your own standards or they will drag you down too!
'Not woth even a start, bad service, customer service not helpful. I di order pick up and delivery next day by 12 (midday). Firstly, the delivery did not come to pick up, texted to customer service, they offered me that I can drop off my parcel to dpd depot, I did dis with extra 40 pounds expense, as 19 parcels by taxi. I drop off my parcels, at least 5 times i asked and all these times I was assured it will reach the place tomorrow on time, So i have relaxed, as those parcels had to be by tomorrow in place, as it was for charity who had to pick them up.
But guess, i was contacted parcels did not arrive, and parcels were delivered 4 days later on monday, as they do not work saturdays. Because charity drivers were picking up on Friday I missed them, and had to organise another drivers, and it did cost me another 216 pounds. 300 spent in total on all these parcels and because of DPD service fail. I did request my refund, I was told, I can not to get because the service does not provide pick up service, which I did book on my order, then I did ask so I want the refund for the failing to deliver the parcels on time, so they said the delivery is not garanteed.
How not guranteed if i chose next day by 12. So they lie to customers, and when you want money back you wont get it, as they find these silly excuses, which is not written when you order your service. So dissapointing. As well have contacted dpd several times on live chat and customer help. Answer was same will look at the case and wait for another 3 days. And no response.
They JUST DONT CARE ABOUT CUSTOMERS. THE WORST COMPANY TO DEAL WITH NEVER AGAIN WAIST OF TIME, NERVES AND MONEY. 'Not professional though they boast to be the best delivery company. Expected delivery today, didn't arrive. Phoned company. The guy who I spoke to, took my details to which he couldn't find any parcel being delivered to my address for the next week anyway! Phoned the company who was sending me the parcel(vodafone), they immediately found it by the tracking no, and gave me all the info of what was happening.
Phoned dpd again, spoke to a woman who didnt even appologise for the companys mistake and told me that there was 7000 other deliveries to be attempted today!!! Mine was one of them!
Why isn't it here? Why have in big rosy red letters that 'hey, if your expecting your parcel on Monday, don't worry, we will try deliver TODAY!'
I was expecting it today. So a wasted Saturday with 3 kids. No parcel, no apology, no give a flying good! 'They don't even deserve 1 star! Worst delivery company worst costumer service and definitely worst drivers!
150 pounds went to waste because they decided not to show up on the timeslot agreed upon but show up late! Had to go to class and came back to find that 'I' signed and received the parcel sent. Then when I contacted them after waiting for an entire 23 minutes for the worst costumer service to pick up and ask them where my parcel they said they will 'investigate' and get back to me in no more than 3 days it's been 10 days and I just received the most unprofessional reply that the driver had the correct address and it was delivered! 150 pounds from my limited student allowance went to waste because of their irresponsible drivers. I will not let this go and I will definitely file a lawsuit '. If a review does not have the 'Verified Reviewer' label next to it, we do not have the additional information from the customer/company to verify that the review was written from the privileged user position.
Even though some reviews do not carry the 'Verified Reviewer' badge, it does not mean that the reviewer has no experience with the company - it just means that we could not confirm a specific purchase. The 'Verified Reviewer' badge offers one more way to help gauge the quality and relevance of a company review.
Hi, Good question! They have been very clever in the way they have gone through the franchise model to pass on a majority of there costs to their franchisees. With every franchised driver they do not have to pay National insurance, holiday pay, sick pay, pension, diesel, van costs, insurance, GIT, Van servicing, van repairs, Uniform and any parcels that get damaged or go missing.
Also franchised drivers are self employed so can work more than the 11 hour limit that employed drivers can not. So they make more money through franchised drivers As for franchised drivers making loads of money, 'what a load of b.it'. Once you get a good route and start making over 28k Gross they have the right to and will lower your drop pay rate so you do not go over that figure.
Working non stop all day on average from 6:30am to 19:00pm for 28k gross! On average they pay franchised drivers £1.70 a drop plus 10p a parcel extra if you have more than 1 parcel for 1 drop. If the customer is not in and you can not deliver to a neighbour then you do not get paid anything I tried it for 2 months as a employed driver, saw all the bull. and said I'm off!! Member Posts: 5 Joined: Saturday 16 March 2013, 19:55.
DPD sent me invitation letter for their introduction meeting along asking me to bring all necessery personal information for franchise application.So sent email back saying that this meeting has only information and introduction purpose and i will not provide any personal details at this time and if they still happy to go for it then im happy to come down and talk to them,so i've had i reply that bla bla bla yes please come along. Just wondering why such a big company like dpd would do things the way i want,they just could say NO!As someone already said this company is made to leech blood out of you and then dump like one of their old vans.They advertise franchasies for years now according to forum topics,the question is why?Is there a lot of lazy bags whom dont want pull the finger out.i dont think so,Ppl come and go i believe and i understand that this job is no for everyone but is this for real???
How company can charge you £150 for day off??You're own boss and you have time off when you want,but then again youre your own boss only on paper.DPD is kind of modern slavery company which doing things legally acording to the law.I know ppl will still ask to come along and see what is like for real,but no many would stay or signe the contract with them.So to sum up,i wouldnt mind to work for them and put all the hours they ask,but then again i would like to be treated with respect like im one of them,cos end of the day im separete company which trying make way of living. I would like Mr.Mo to comment on that cos seems to me like he can say nothing good about company he works for.
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Member Posts: 60 Joined: Tuesday 23 April 2013, 19:33. Slim wrote:As an opposite to what has been said on this thread and just to provide some balance.why is it that some drivers are happy to stay with them, maybe because they have their route and manager sorted? I've been to that meeting along with 5 other guys and seem that im the only one who asked any questions rest of them been sitting there with 'where do i sign?'
Ok my opinion on dpd, what a load of rubbish and lies to get you in there. I have just done 4 months with them and a few pointers that I noticed. My blue print said 90 drops per day to earn 28k achievable yeah only if you do 15 hours a day.
And on my route I was clearing with only 60 to 80 drps so how was I going to earn my full 28k if the work is not there. Holidays yeah right you try getting holidays ya want and good luck. Help and support, is never given all there bothered about is parcels get delivered on time and in there eta your health or and other issues is no concern to them. £1000 deposit you won't see that again they do you over on The van when you leave. Like I said you can make money but only if ya face fits and you been there for years. They even trying to get there c and d drivers to go and franchise but there refusing tells you all. For the 4 months I was there I can honestly say wish I never did it can see dpd becoming a laffing stock soon as there was 4 or 5 leaving per week and there just replacing them the week after weather that's just in the depot I was in not sure but its like a conveyor belt of drivers.
Asking around more drivers want to leave than stay and if the job search was more healthy out there I am sure they would. Member Posts: 2 Joined: Monday 3 June 2013, 03:04.
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